Comments on: Welcome to the HfP frequent flyer glossary https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/ Maximise your Avios points and frequent flyer miles Mon, 20 Nov 2023 21:37:46 +0000 hourly 1 By: <img src ="https://secure.gravatar.com/avatar/1aba7a4a7123d186fd07f371732d0bd0?s=96&d=mm&r=g" class="avatar" />Evan https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869896 Evan]]> https://www.headforpoints.com/?p=559843#comment-869896 Being pedantic, but PNRs are 7 characters on easyJet.

I’m guessing 1.5 billion combinations (34^6 excluding I & O) wasn’t enough for them.

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By: <img src ="https://secure.gravatar.com/avatar/293c7f106840279187c209526db22d8b?s=96&d=mm&r=g" class="avatar" />Roy https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869877 Roy]]> https://www.headforpoints.com/?p=559843#comment-869877 In reply to RussellH.

I have to agree that this is surely the normal use of CIV!

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By: <img src ="https://www.headforpoints.com/wp-content/themes/head-for-points/assets/images/HFP-insta-logo-blue-120x120.jpg" class="avatar" />Rob https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869869 Rob]]> https://www.headforpoints.com/?p=559843#comment-869869 In reply to @mkcol.

We only ever see wet leases from BA.

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By: <img src ="https://secure.gravatar.com/avatar/88126fdfcddf7b71a875b1c97ddd4d84?s=96&d=mm&r=g" class="avatar" />@mkcol https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869864 @mkcol]]> https://www.headforpoints.com/?p=559843#comment-869864 Interesting you have wet lease but not damp lease

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By: <img src ="https://secure.gravatar.com/avatar/be471f259abc264e00f4fd9b84e401e5?s=96&d=mm&r=g" class="avatar" />Dawn https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869852 Dawn]]> https://www.headforpoints.com/?p=559843#comment-869852 This is really helpful, thank you. Although I’ve been using HFP advice for a few years now I am still learning new things.

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By: <img src ="https://secure.gravatar.com/avatar/ec9d87489d58c0403f044e3bcb60b15e?s=96&d=mm&r=g" class="avatar" />Aston100 https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869850 Aston100]]> https://www.headforpoints.com/?p=559843#comment-869850 Do we need IC and CP for intercontinental and crowne plaza?

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By: <img src ="https://secure.gravatar.com/avatar/ec9d87489d58c0403f044e3bcb60b15e?s=96&d=mm&r=g" class="avatar" />Aston100 https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869849 Aston100]]> https://www.headforpoints.com/?p=559843#comment-869849 In reply to WaynedP.

He still comes and goes under new usernames. Fairly easy to spot.

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By: <img src ="https://secure.gravatar.com/avatar/e8c7e8f1a8faa72a98a2ace81113a602?s=96&d=mm&r=g" class="avatar" />Gordon https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869836 Gordon]]> https://www.headforpoints.com/?p=559843#comment-869836 In reply to WaynedP.

Agreed.

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By: <img src ="https://secure.gravatar.com/avatar/ea0699f747c94dba826b1cbfea4b1a00?s=96&d=mm&r=g" class="avatar" />WaynedP https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869829 WaynedP]]> https://www.headforpoints.com/?p=559843#comment-869829 In reply to Mr Sound.

“I thought I’d joined a welcoming group of like minded people sharing knowledge.”

You have, they persist long-term.

The likes of the Shoestrings do not.

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By: <img src ="https://secure.gravatar.com/avatar/66d4a1b08f666f84991cf7cfffa70298?s=96&d=mm&r=g" class="avatar" />Mr Sound https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869826 Mr Sound]]> https://www.headforpoints.com/?p=559843#comment-869826 This will be very useful for new subscribers, I wish it had been here when I first joined. Instead, what I got was Shoestring calling me ‘tragically anal’ after my first post asking whether there was a beginners guide rather than having to scroll through all the previous ‘bits’ just in case something was there. I thought I’d joined a welcoming group of like minded people sharing knowledge.

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By: <img src ="https://secure.gravatar.com/avatar/fa09eb20363e1d5232b17ace10a59d69?s=96&d=mm&r=g" class="avatar" />Bobt https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869824 Bobt]]> https://www.headforpoints.com/?p=559843#comment-869824 I still think Flounge for the LHR T5 first class lounge is sufficiently used to merit a mention.

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By: <img src ="https://secure.gravatar.com/avatar/f753eccd6ad0930bc4be5589653f6196?s=96&d=mm&r=g" class="avatar" />Ivy https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869817 Ivy]]> https://www.headforpoints.com/?p=559843#comment-869817 I disagree re 1 (lawyer here). MCOL is an online service offered by HMCTS to allow you to *start* your claim online, rather than using paper forms. It is not just for ‘small claims’ but any claim up to £100,000. The dispute is not resolved online. The started claim (if defended) is still passed to a local county court for a hearing.

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By: <img src ="https://www.headforpoints.com/wp-content/themes/head-for-points/assets/images/HFP-insta-logo-blue-120x120.jpg" class="avatar" />Rob https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869812 Rob]]> https://www.headforpoints.com/?p=559843#comment-869812 In reply to e14.

Too complex to add that in!

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By: <img src ="https://secure.gravatar.com/avatar/ea28f780d4f87ee358f43c8674369fdc?s=96&d=mm&r=g" class="avatar" />e14 https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-3/#comment-869809 e14]]> https://www.headforpoints.com/?p=559843#comment-869809 BA are using married segments and I’ve even corrected you on this around the extra I class regional availability when using the new Amex241

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By: <img src ="https://www.headforpoints.com/wp-content/themes/head-for-points/assets/images/HFP-insta-logo-blue-120x120.jpg" class="avatar" />Rob https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869806 Rob]]> https://www.headforpoints.com/?p=559843#comment-869806 Noted re 1

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By: <img src ="https://secure.gravatar.com/avatar/d77ddc9c980b84f78443d18f18de8405?s=96&d=mm&r=g" class="avatar" />PETER https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869805 PETER]]> https://www.headforpoints.com/?p=559843#comment-869805 HIX – Holiday Inn Express. Much quicker to type the abbreviation!

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By: <img src ="https://secure.gravatar.com/avatar/cd6f5388e20f1e0e18139a0de5f0e94b?s=96&d=mm&r=g" class="avatar" />Nigel Thompson https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869803 Nigel Thompson]]> https://www.headforpoints.com/?p=559843#comment-869803 Surely, for practical purposes of establishing legroom, “seat pitch” is the distance between the face of the seat and the back of the seat in front?

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By: <img src ="https://secure.gravatar.com/avatar/ea0699f747c94dba826b1cbfea4b1a00?s=96&d=mm&r=g" class="avatar" />WaynedP https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869798 WaynedP]]> https://www.headforpoints.com/?p=559843#comment-869798 Great, thanks, although I’d re-examine the alphabetical order.

For example, I would have put U2 in front of UA and TP and TP Run after TIX, but perhaps that’s why I don’t get invited to many parties.

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By: <img src ="https://secure.gravatar.com/avatar/9713e291d56bf2ce69eb15de7d90c161?s=96&d=mm&r=g" class="avatar" />JDB https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869796 JDB]]> https://www.headforpoints.com/?p=559843#comment-869796 In reply to Bagoly.

Booking classes are airline specific but that doesn’t mean there is no commonality, so you will find other airlines using JCDRI for Club but for example, I think United uses JCDZP when BA uses Z for First Rewards and P is more commonly used for first.

Things like surcharges/airport charges have common IATA codes and the ‘structure’ of bookings and service codes (eg wheelchair needed, infant, to complete a party etc. ) are standardised across airlines because SITA communications require this. Fares are only standardised to a limited degree to enable multi airline bookings.

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By: <img src ="https://secure.gravatar.com/avatar/e0b4fd41e3b46c6293bb7bdef5e5729f?s=96&d=mm&r=g" class="avatar" />Chris https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869791 Chris]]> https://www.headforpoints.com/?p=559843#comment-869791 Sometimes you read the comments and think I hope I never get stuck with you at a party….

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By: <img src ="https://secure.gravatar.com/avatar/d9a36cc5587f339916f82e0b2e334a59?s=96&d=mm&r=g" class="avatar" />RussellH https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869787 RussellH]]> https://www.headforpoints.com/?p=559843#comment-869787 > CIV = Corporate Individual Value

OK, I suppose it could mean that, whatever that means!
[I know that this is a "Frequent Flyer" glossary, but there are plenty of hotel acronyms and jargon in glossary too.]
So:-
In my world, CIV stands for Convention Internationale pour le transport des Voyageurs which regulates whether a rail traveller who is delayed on a train journey has an automatic right to use the next available connecting train in spite of the ticket saying something like “Booked Train Only”.

Particularly relevant for readers who are travelling to London to connect with a Eurostar train at St Pancras. The vast majority of rail tickets issued in the UK are not CIV tickets, but Eurostar tickets are. If you have a typical British return ticket to London and are delayed and miss your Eurostar connection as a result, you are reliant on Eurostar’s goodwill to get you on a later train [I believe that Eurostar's goodwill is pretty reliable, fortunately].
However, if you have a ticket to “London International (CIV)”, then you have a legal right to travel on the next available train.
It is also worth noting that such tickets are far more flexible (valid during peak travel times and by any valid route, while the return is valid any time during the two months following the date of outward travel) and can be much cheaper than standard tickets.
To buy these tickets you need to prove that you have a Eurostar ticket to connect to, which means that they are not normally available online. I buy mine at my local staffed rail station.

This also applies everywhere within Europe. I read a comment recently here (or in the forum) about someone who was delayed on their journey to Paris and missed their connection to London as a result. They had booked very cheap French Ouigo tickets to Paris, which are not CIV. But most SNCF tickets for standard SNCF train are CIV and do entitle you to travel on the next available train.

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By: <img src ="https://secure.gravatar.com/avatar/aea96a04eb2d63da9b013df9c8f691f4?s=96&d=mm&r=g" class="avatar" />sayling https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869786 sayling]]> https://www.headforpoints.com/?p=559843#comment-869786 “SEAT PITCH: the distance between one point of an airline seat and the same spot on the seat immediately behind it”
Personally, I don’t care how much space the PAX behind me has. Might this not read better if it referred to the seat in front?
Whilst this may be countered by the argument that a bulkhead seat has no seat in front of it, seats in the last row have none behind them

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By: <img src ="https://secure.gravatar.com/avatar/8635b73b00f49db1cfc15f81efd7ac47?s=96&d=mm&r=g" class="avatar" />Bagoly https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-2/#comment-869784 Bagoly]]> https://www.headforpoints.com/?p=559843#comment-869784 Is I the lowest Business Class ticket class applicable to just BA, all OW, or all airlines?

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By: <img src ="https://secure.gravatar.com/avatar/3ce5779833fce9350d0831fcb89c1f85?s=96&d=mm&r=g" class="avatar" />Peter K https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-1/#comment-869767 Peter K]]> https://www.headforpoints.com/?p=559843#comment-869767 I think this will be a great resource for those just getting into the miles and points game. I first found HeadforPoints (HfP) when trying to find out what a tier point was. Tried reading the BA website explanation and it made no sense to me.

A great list there Rob & Co.

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By: <img src ="https://www.headforpoints.com/wp-content/themes/head-for-points/assets/images/HFP-insta-logo-blue-120x120.jpg" class="avatar" />Rob https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-1/#comment-869761 Rob]]> https://www.headforpoints.com/?p=559843#comment-869761 In reply to Tom.

People still use it though!

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By: <img src ="https://secure.gravatar.com/avatar/589858a2039a717ebba12164307d0b93?s=96&d=mm&r=g" class="avatar" />Stuart https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-1/#comment-869760 Stuart]]> https://www.headforpoints.com/?p=559843#comment-869760 ORC – original routing credit

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By: <img src ="https://secure.gravatar.com/avatar/b4aa5491142f127cdd2542db099d09ca?s=96&d=mm&r=g" class="avatar" />Tocsin https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-1/#comment-869758 Tocsin]]> https://www.headforpoints.com/?p=559843#comment-869758 A an LHR quirk alongside MCT, may be worth including Conformance?

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By: <img src ="https://secure.gravatar.com/avatar/96188b7d2a84441eb68b1ced5dfedb04?s=96&d=mm&r=g" class="avatar" />Richie https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-1/#comment-869757 Richie]]> https://www.headforpoints.com/?p=559843#comment-869757 In reply to Tom.

In live comedy, CSD will never cease.

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By: <img src ="https://secure.gravatar.com/avatar/e2a6dbdeaf7c4a4e63f44b267079463a?s=96&d=mm&r=g" class="avatar" />Tom https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-1/#comment-869754 Tom]]> https://www.headforpoints.com/?p=559843#comment-869754 In reply to Nick.

I stand corrected! Either way, CSDs are no more

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By: <img src ="https://secure.gravatar.com/avatar/e7ae9203739c114e14c80a6f1b7a71b8?s=96&d=mm&r=g" class="avatar" />Phantomchickenz https://www.headforpoints.com/2023/11/18/heres-the-final-version-of-our-new-hfp-frequent-flyer-glossary/comment-page-1/#comment-869748 Phantomchickenz]]> https://www.headforpoints.com/?p=559843#comment-869748 BTC – Book the Cook on Singapore, which I did yesterday!

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